New Strategic Priorities for Remittance Businesses



Evolution in Money Transfer Businesses

As remittance flows continue to grow, money transfer businesses are adapting to new strategic priorities that reflect the changing needs and expectations of customers while addressing the challenges of a globalized market. In 2023, remittance flows to LMICs are estimated to have reached $669 billion as resilient labor markets in advanced economies. 

As digital transformation continues to reshape industries, remittance businesses are redefining their approaches to stay competitive and meet the demands of an interconnected world. Here are the new strategic priorities for any Money Service Business or Money Transfer Operator: 


1. Embracing the Digital Frontier

Establishing a digital presence has emerged as a paramount objective for money transfer businesses. The shift to online Cross-Border Remittance Software and web and mobile applications for money transfer business has not only become a necessity but also a catalyst for growth and expansion. Customers seek convenience and seamless transactions, prompting companies to invest heavily in user-friendly interfaces and efficient digital channels.


2. Pursuing New Markets and Remittance Cross-Border Opportunities

Expansion beyond traditional boundaries is a key focus for many money transfer businesses. Venturing into new markets and exploring cross-border opportunities allows these companies to tap into previously untapped regions and cater to a broader clientele. This strategic move not only increases their market reach but also diversifies their revenue streams.

With integration capabilities a single API integration to a cross border Payment Network Partner such as Thunes, can not only scale fast while removing technical costs and challenges, but it can also expand global reach to more regions.  With a single connection to Thunes’ APIs, your business and customers can send payments and accept payments in every corner of the world, instantly.


Benefit from a partnership with Thunes Global Network.

Contact Tango AML to expand your cross-border payment corridors
fast, securely and cost-effectively with real-time payment processing
at unbeatable rates, even in emerging economies.

3. Investing in Growth-Supporting Systems and Programs

The investment in systems and programs that support sustained growth is a top priority. Whether it's implementing cutting-edge analytics tools or adopting scalable infrastructure, these businesses are prioritizing technologies that foster innovation and agility. These investments lay the groundwork for adapting to evolving market dynamics and staying ahead of the curve.  As a Money Transfer Software provider with AML6 and KYC centered CRM system for Financial Institutes, Tango AML helps the industry better serve their customers, better manage their business, network relationships and stay compliant with financial regulations.


Here’s what a superior remittance service looks like with Tango AML remittance software:

Flexibility and scalability: cross-border payments need to be both flexible and scalable. Flexible to meet the needs of different geographies and communities, as well as alternative payment types such as wallets, and scalable to accommodate new regions and payment corridors. With Tango AML online money transfer software, money transfer operators can integrate easily with end-to-end payments platforms.

Easy integration: complex and rigid systems are often not interoperable and are significant barriers to business growth.

Security and compliance: new technologies and payment methods can present security risks and the remittance software must comply with increasingly tough regulatory requirements. That’s why it’s important for money transfer operators to work with online remittance software providers and any payment service provider who observe best practices for secure online payment processing.

 4. Meeting Compliance Challenges with Secure Software

The financial sector is evolving, and money transfer businesses need to invest in secure software to meet these stringent requirements. The costs associated with compliance continue to grow, making it imperative for companies to allocate resources towards robust, secure systems that ensure regulatory adherence without compromising operational efficiency.

The strategic priorities of money transfer businesses are undergoing a significant shift towards embracing digitalization, exploring new markets, optimizing operations, investing in growth-enabling technologies, and fortifying compliance measures. By aligning their strategies with these evolving priorities, these businesses aim not only to thrive in the current landscape but also to pioneer the future of financial transactions in a connected world.

5. Enhancing Operating Efficiencies

Efficiency remains a cornerstone in the pursuit of success. Money transfer businesses are continually seeking ways to streamline operations and reduce costs without compromising service quality. Embracing automation, optimizing processes, and leveraging advanced technologies enable these businesses to improve their bottom line while enhancing customer experiences. 

For money transfer operators, it’s now vital to have a digital-first infrastructure that ensures fast, cost-effective transactions to any region that depends on reliable remittances. Remittances must be optimized to extract maximum value for recipients.  Money Transfer Operators (MTOs) must look to partner with a payments service provider (PSP) that can offer a sophisticated, end-to-end remittance solution. One that will enhance operational efficiencies, expand global reach and provide tailored payment experiences for consumers.



Also read: Invest in Fintech for Remittance Businesses 





Expand your cross-border payment corridors!

Real-time payment processing
at unbeatable rates.